Refund Policy

Last updated: April 3, 2026

At Fish Financial Agency LLC, operating Llccli, we strive to deliver professional services with clarity and fairness. The following guidelines apply to refunds and cancellations for engagements, retainers, and invoiced work.

1. General Refund Policy

Refunds may be considered in exceptional circumstances, such as a significant error on our part or if we are unable to deliver an agreed service. For prepaid retainers or deposits, refund and cancellation terms are set out below and may also be specified at the time of agreement.

2. Cancelling or Rescheduling

If you need to cancel or adjust an engagement:

• Advance Notice: Please provide as much notice as possible so we can adjust schedules and allocate resources.
• Cancellation Policy: Specific cancellation and refund terms (e.g., notice required, non-refundable portions) will be communicated at the time of agreement or in your statement of work.

3. Retainers and Prepaid Services

If you have prepaid for services:

• Before Fulfillment: If you cancel before fulfillment and in line with our cancellation policy, we may refund the amount paid minus any administrative fee.
• After Fulfillment: Once products or services have been delivered, amounts are typically non-refundable unless there is an error on our part.

4. Questions or Disputes

If you have a concern about a charge or wish to request a refund, please contact us promptly with details. We will work with you to resolve the issue in a fair and practical manner.

5. Contact Us

If you have any questions about our Refund Policy or wish to request a refund, please contact us:

Fish Financial Agency LLC · 1061 Cottonwood St, Broomfield, CO 80020-1454, United States · Email: [email protected]

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